Help
Select question below or contact us
- How do I post an ad?
- How do I delete my ad?
- How do I edit my ad?
- How do I set a new password for my ad?
- How long do ads stay on ikman.lk?
- I posted an ad but can't find it. What’s wrong?
- Why has my ad been rejected?
- I'm getting contacted about an ad I didn't post. Can you help me?
- I haven't received any responses to my ad. What's wrong?
- How does this site make money?
- What are the rules for posting on ikman.lk?
- How to read in Sinhala and Tamil ?
- How to write in Sinhala and Tamil ?
- How do I post an ad?
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Posting an ad on ikman.lk is quick, easy and completely free! Simply click the yellow Post Ad button in the upper right-hand corner and follow the instructions.
Once you have signed up, a link will be sent to your email with instructions on how to activate your account.
Back to top - How do I delete my ad?
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If you would like to delete your ad, go to the ad you would like to delete and click the "Edit/delete" link at the bottom of the ad. You will need the password for the ad. If you can't find or remember your password, click here for help.
If you are an account owner, you can either click the "Edit/delete" link at the bottom of the ad, or click the "Delete" link next to an ad on your "My ads" page.
Back to top - How do I edit my ad?
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If you would like to edit your ad, go to the ad you would like to delete and click the "Edit/delete" link at the bottom of the ad. You will need the password for the ad. If you can't find or remember your password, click here for help.
If you are an account owner, you can either click the "Edit/delete" link at the bottom of the ad, or click the "Edit" link next to an ad on your "My ads" page.
Back to top - How do I set a new password for my ad?
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If you would like to set a new password, go to your ad and click the "Edit/delete" link at the bottom of the ad. Click on the link that says "Lost your password?" and follow the instructions.
If you are an account owner, your ads are posted with your account password. To change the account password, go to your account's "Settings" page.
Back to top - How long do ads stay on ikman.lk?
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Ads appear for 180 days, unless you manually delete them. If you need help deleting your ad, click here.
Back to top - I posted an ad but can't find it. What’s wrong?
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All ads are reviewed against fraud and spam so it can take up to 4 hours before an ad is published on the site. If you still can't find your ad after 4 hours, it may have violated our posting rules. If your ad was not approved, you should have received an email explaining the reasons.
If you have been waiting longer than 24 hours for a response from us, you may have given us the wrong email address when you posted the ad. Try posting again or contact us.
If you are an account owner, your ads that are currently under review are listed on your "My ads" page, in the "My ads under review" section.
Back to top - Why has my ad been rejected?
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All of the ads are manually reviewed - if your ad violates our posting rules it will be rejected. You can read what changes you have to make before the ad can be approved in In the rejection email.
Back to top - I'm getting contacted about an ad I didn't post. Can you help me?
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Of course. Please contact us and we will help you right away.
Back to top - I haven't received any responses to my ad. What's wrong?
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It is strongly recommended that you write a good title and detailed description, and use clear original images in your ad. Take a look at our tips on how to sell fast.
Click here to get help on how to edit your ad.
Back to top - How does this site make money?
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The basic service of selling and buying will always be free on ikman.lk. At some stage, we will add paid features to the site, as well as advertising.
Back to top - What are the rules for posting on ikman.lk?
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We don't allow ads that contain:
Back to top
- an item or service that is illegal in Sri Lanka
- an item or service that is not located in Sri Lanka
- an invalid phone number or email address
- an unrealistic offer
- offensive language
- offensive pictures
- text in the title or description that is not related to the advertised item or service
- pictures that do not match or clearly show the advertised item or service
- a non-specific item or service, e.g. a description of a company in general terms
- a URL link that is not relevant to the advertised item or service
- offers and requests for items or services in the same ad
- multiple items in the same ad
- the same content as another ad
- “work from home" jobs
- How to read in Sinhala and Tamil ?
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Ikman.lk uses Unicode to display Sinhala and Tamil text. If you are using Windows XP or an earlier version, you may need to set up Unicode support in order to view our Sinhala or Tamil site.
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Step 1: Get Sinhala / Tamil Unicode support
- Follow the instructions to install Sinhala Unicode support here.
- Follow the instructions to install Tamil Unicode support here.
Step 2: Add Sinhala / Tamil fonts
- Download Sinhala fonts from here, then copy the font files to your system's "Font" directory.
- Tamil font is pre-installed in Windows XP and later versions.
Step 3: Refresh ikman.lk. - How to write in Sinhala and Tamil ?
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There are a few methods you can use to type in Sinhala and Tamil:
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- Follow the instructions in the appropriate user guide provided here for Sinhala and here for Tamil
- Download Google Input Tools(Windows 7/Vista/XP users only)
- Use an online keyboard, such as Google Transliteration, and then copy-paste the Sinhala or Tamil text over to ikman.lk.
- For some mobile phone users, it may be possible to obtain a Sinhala or Tamil keyboard through a smartphone app.